Anyone who’s had to find the right number for airline support knows that one wrong digit can send you on a wild goose chase. EasyJet’s contact lineup changed in February 2021, and the UK number now is 0330 365 5454 (easy.com Contact), but the airline itself pushes chat as the fastest route.

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24/7 live chat availability: Yes, via easyJet website ·
Phone support hours (UK): 8:00 AM – 8:00 PM local time ·
New customer service numbers effective: February 2021 ·
Countries with dedicated numbers: Over 20 including UK, Portugal, Spain

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact phone hours for countries outside the UK
  • Whether the old numbers still redirect
3Timeline signal
4What’s next
  • Use 24/7 live chat for quickest response (easyJet Contact Us)
  • Check the new country-specific numbers before calling (easyJet Contact Us)

Here are the key contact details at a glance.

Item Details
Live Chat Availability 24/7 (easyJet Contact Us)
UK Phone Number 0330 365 5454 (easy.com Contact)
Number Change Date February 2021 (easyJet Help Centre)
Countries with New Numbers Portugal, Spain, France, Italy, etc.
Phone Support Hours (UK) 8:00 AM – 8:00 PM (easyJet Help Centre)

Is EasyJet Customer Service 24 Hours a Day?

What are the live chat hours?

  • EasyJet’s virtual chat advisor and live chat team are available 24/7 (easyJet Contact Us).
  • The airline states that online chat is the quickest and easiest way to get help (easyJet Contact Form).
  • For non-urgent queries, a contact form is available with email response within 48 hours (easyJet Contact Form).

Are phone lines available 24/7?

  • Phone support hours vary by country; UK lines operate from 8 AM to 8 PM local time (easyJet Help Centre).
  • According to a third‑party directory, some lines may be open 7 AM to 10 PM, but this is unconfirmed by the airline (PissedConsumer (customer review site)).
  • No phone line is advertised as 24/7 by easyJet.
Bottom line: easyJet offers 24/7 live chat, but phone support is limited to daytime hours in the UK. The implication is that callers after 8 PM must use chat or the contact form.

The implication: if you need help outside UK daytime, live chat is your only real‑time option.

What Is the New EasyJet Customer Service Telephone Number?

Why did EasyJet change its customer service numbers?

  • In February 2021, easyJet updated its contact numbers to streamline support across countries (easyJet Help Centre).
  • The new numbers are designed to route callers to the correct regional team faster.
  • Old numbers may still redirect, but easyJet recommends using the new ones.

What is the UK contact number?

Bottom line: The official UK number changed to 0330 365 5454 in February 2021. Frequent flyers should update their saved contacts to avoid longer hold times from misrouted calls.

Why this matters: using an old number could lead to longer hold times or misrouted calls.

How Do I Contact EasyJet Customer Service in the UK?

Which channels are available?

  • UK customers can call 0330 365 5454 or use 24/7 live chat (easyJet Contact Us).
  • A contact form is available for non‑urgent queries, with a typical email response within 48 hours (easyJet Contact Form).
  • EasyJet’s Help Centre also offers self‑service options for booking changes, cancellations, and seat selection (easyJet Help and information).
  • For easyJet Holidays, there is a 24/7 On Holiday Support team (easyJet Holidays Contact Us).

Can I use live chat from the UK?

  • Yes, live chat is accessible from the UK and is available 24/7 (easyJet Contact Us).
  • EasyJet recommends live chat as the quickest method for all UK customers.
  • No additional cost beyond an internet connection.
Why this matters

UK travellers who call during peak hours (10 AM – 2 PM) often face longer wait times. Live chat typically gets through faster and works 24/7.

Bottom line: UK customers have three clear paths: live chat (fastest), phone (0330 365 5454, 8 AM–8 PM), or the contact form (48‑hour reply). The trade-off is that live chat offers speed and 24/7 access, but complex issues like refunds may still require a phone call.

The trade-off: live chat offers speed and 24/7 access, but complex issues like refunds may still require a phone call.

Below is a comparison of the main contact methods available to UK customers.

Contact method Availability Typical response time Notes
Live chat 24/7 Immediate (easyJet Contact Us) Click chat icon on easyjet.com
Phone (UK number) 8 AM – 8 PM local time 10–30 minutes (peak) 0330 365 5454 (easy.com Contact)
Contact form 24/7 submission Within 48 hours (easyJet Contact Form) Non‑urgent queries only
Social media Limited hours Varies No official 24/7 support on social
Postal mail Office hours only Days to weeks Address: Hangar 89, London Luton Airport, LU2 9PF (PissedConsumer)

Confirmed facts

  • EasyJet provides 24/7 live chat on its website (easyJet Contact Us).
  • The UK customer service number is 0330 365 5454 (easy.com Contact).
  • New numbers were introduced in February 2021 (easyJet Help Centre).

What’s unclear

  • Exact phone hours for countries outside the UK – easyJet does not publish a consolidated global schedule.
  • Whether old numbers still redirect – no official statement on redirection.
  • Wait times for phone support – no official average published.

“The quickest and easiest way to contact us is via our online chat.”

— EasyJet Help Centre (official contact page)

“We’re changing our customer services contact numbers. Please see below the new numbers.”

— EasyJet Customer Service Numbers PDF (February 2021, via Help Centre)

Editor’s note

Some third‑party sites list alternative numbers – such as +44 330 551 5151 – but easyJet does not publicly confirm those as official. Stick with the numbers listed on easy.com or the official contact page.

For UK travellers who need support after 8 PM or want to avoid phone queues, the 24/7 live chat is the most reliable option. The contact form works well for non‑urgent issues like flight credit queries or general inquiries. If you’re on holiday and need immediate assistance, the Holidays 24/7 team is reachable via the holidays contact page.

One additional resource: see our guide on Royal Mail Live Chat for similar tips on contacting UK services, or Universal Credit Free Number for government helpline information.

Additional sources

easyjet.com, easyjet.com, easyjet.com

For travelers seeking immediate assistance, the official EasyJet customer service number provides the most up-to-date contact details.

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Frequently asked questions

How do I find the EasyJet customer service number for my country?

Visit the easyJet Help Centre and select your country from the list. Each country has a dedicated new number (easyJet Help Centre).

Does EasyJet have a dedicated number for complaints?

EasyJet does not list a separate complaints number. Use the general UK number 0330 365 5454 or the contact form for formal complaints.

Can I call EasyJet for free from abroad?

EasyJet’s numbers are local or national rate. From abroad you will be charged international rates. The UK number 0330 365 5454 is a UK-wide number, not toll-free.

What is the wait time for EasyJet phone support?

EasyJet does not publish average wait times. Third‑party reports suggest 10–30 minutes during peak hours. Queues are longest between 10 AM and 2 PM UK time.

How do I contact EasyJet about a refund?

For refunds, use the contact form on the Help Centre. Response times are up to 48 hours. For urgent refunds, call 0330 365 5454 during phone support hours.